Service Tenet
Our objective is providing the business consumers, from manufacturing to retail sector and end-customer groups with a high quality and comprehensive services on product quality and safety issues. Our services are developed from the foundation of:
Technical Excellence
- Graduate chemists and mechanical engineers with a wide range of experience and continuous training program
- scientific test method development and application technology
- latest technical advanced testing and analytical instruments
- Well design training program
- Robust quality assurance procedures
International and industry recognition
DPI technology achievement is not only recognized by the industry, but also with various international organizations as the cooperation and technical partnership.
Professional Integrity
DPI Laboratory emphases on both the professional disciplinary and the value of integrity, we demand all employees must:
- Confidentiality of information
- No use of customer name and profile without agreement
- No unachievable promises
- Customer audit welcomes
Fast and efficient process and customer services
7/24 on line/internet system services is developed to process your application, process enquiry, test report finding and verification entirely in any place of the world.
DPI provides fast laboratory testing and certification services for common toy, chemical, packaging, food grade and general consumer goods safety standard. We are committed to:
- 3 working days: Standard toy testing
- 2 working days: CPSIA total lead test and total cadmium test
- 1 working day: Urgent test for logistics demand
Our Customer Service Coordinators would positive response to the specific problems with professional disciplines.
Customer can have a free choice on test report format and customerized alert procedures which suiting their corporate interest and practice.
Preferential and competitive price offer
Our testing and certification services help you to balance cost control, budget planning and product quality. Most of the chemical and toy test services are provided very attractive offer.
Other than the competitive service pricing, DPI also assists the particular industrial customers to design and develop a special test programs and services to benefit our customers financially for their loyalty.